> ## Documentation Index
> Fetch the complete documentation index at: https://docs.air3.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is AIR Loyalty

> Combine portable membership credentials with funded loyalty points for customer and partner rewards.

AIR Loyalty brings together customer status and rewards. It has two complementary parts: credentials that prove membership or achievement, and points that customers earn and spend under a program's rules.

## Loyalty credentials

A loyalty credential is an issuer-signed statement about membership, tier, or a milestone. Your loyalty engine determines the status and triggers issuance. A participating partner can verify that credential and apply its own benefit rules without a direct connection to your loyalty database.

A credential proves a claim. Even if it includes a points total, it does not maintain a live spendable balance.

## Loyalty points

Points represent reward value backed by a funded program. A campaign defines the earning rules, eligible spending options, and expiry for campaign rewards. Redemption connects customer spending to settlement for the merchant or partner.

AIR's points design uses stable-points infrastructure, with campaign rewards layered over it. Where a campaign supports recovery, unused rewards that expire can return eligible backing to the budget for future rewards.

## Build a loyalty experience

A credential can establish that a customer qualifies for a tier benefit; a points campaign can then determine what they earn or spend. Each flow has its own rules and responsibilities.

Start with [Loyalty credentials](/products/loyalty/how-it-works) and [Loyalty points](/products/loyalty/loyalty-points). Explore [Use cases](/products/loyalty/use-cases) and [Loyalty as a Business](/products/loyalty/business), or [talk to the AIR team](https://air3.com/partner-with-us) about your program.


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